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Teaching you how to teach your baby to read
Age 1, not Grade 1
Service Agreement
Last updated: March 01, 2026
This Agreement has been created based on a Paperbell and ICF sample coaching agreement, made available “as is'' without any warranties or representatives as to its suitability for any particular purpose. Paperbell and ICF specifically disclaim any and all liability or responsibility for any alleged losses, injuries or damages arising out of or resulting from a coach’s voluntary decision to make use of this sample document or any variation hereof.
This Agreement is entered into by and between: Nicole Kierein (Baby Reading Coach) and Client (who purchases a Package/sessions) whereby Coach agrees to provide Coaching Services for Client. This Agreement shall apply to all services available on the website: www.babyreadingcoach.com.
Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and/or professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.
In the Baby Reading Coach Coaching practice, the Coach guides parents and caregivers via virtual meetings through the process of teaching their baby/toddler to read. The Coach first provides training on the overall process, and then meets with Clients monthly as their baby grows. The Coach shows Clients how to do specific daily activities with their babies that help them learn to read and are tailored to the babies’ ages and interests.
1) Coach-Client Relationship
A. Coach is guided by the ethics and standards of behavior established by the International Coach Federation “(ICF)” (https://coachingfederation.org/credentialing/coaching-ethics/icf-code-of-ethics).
B. Client is solely responsible for creating and implementing their own and their children’s physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching meetings, sessions, calls, and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including parenting, child care, family, work, finances, health, relationships, education and/or recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas, and implementing choices is exclusively the Client’s responsibility.
E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association or American Psychological Association and that coaching is not to be used as a substitute for school/home school, formal education, tutoring, counseling, psychotherapy, psychoanalysis, medical/mental health care, pediatric health/mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client or Client’s child is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. The Client agrees that in order for the process to be successful, the suggested (or similar) activities must be practiced on a regular basis between coaching sessions.
2) Disclaimer
The Client understands that this process will not necessarily work in the same way for every child, and may potentially yield varying outcomes, ranging from unsuccessful (i.e., not able to read at all before age 4) to fully successful (i.e., able to read at the level of chapter books before age 4). The Client understands that even for outcomes that are less than fully successful, the child will usually have at least gained some benefit, such that the child is likely to have an easier time learning to read than they would have without having participated in the activities.
In general, the Coach does not and can not guarantee results. The Coach will share information, strategies, and resources that have proven records of success. The Client’s level of success will depend on the Cient’s own efforts/time, the Client’s or Client’s child’s particular situation, or other circumstances beyond the knowledge or control of the Coach.
3) Services, Schedule and Fees
The parties agree to engage in a Coaching Program which will be confirmed by email. Coach will be available to Client by email and in between scheduled meetings as defined by the Coach. The typical Coaching Program is as described on the website (www.babyreadingcoach.com), consisting of virtual (e.g., Microsoft Teams, Zoom, Webex, Google Meet) meeting sessions with parents/caretakers as follows: an initial orientation session, approximately 90 minutes in length, ($500 fee) followed by regular (typically monthly or weekly) check-in sessions, approximately 60 minutes in length ($200 fee per session) until the child is about age 3-4, or is fully able to read, whichever comes first, or until either party wishes to terminate the program.
This coaching agreement is valid as soon as the first session booking has been made and will continue to be for future bookings. The fee for each session will be due and paid in advance of each session, anytime between booking and start of the session. The rates of the packages already booked will not change. Future packages may be subject to a rate change that Client would agree to when booking.
4) Procedure
The time of the coaching meetings and/or location (virtual) will be determined by Coach and Client based on the appointment time chosen by Client. The details of the meeting will be found either in a Google Calendar appointment or otherwise specified by the Coach.
5) Cancellations and Refunds
Client agrees that it is the Client's responsibility to notify Coach at least 24 hours in advance of the scheduled calls/meetings regarding cancellations. If Client has cancelled a session more than 24 hours in advance, Client will not be charged for that session. If Client has paid in advance and cancelled the service at least 24 hours in advance, a full refund will be provided.
For missed appointments or for cancellations (not due to emergency) that are made by Client within less than 24 hours from the start time of the scheduled service, a $50 fee will be immediately due and paid to Coach. If Client has paid for the appointment in advance, a $50 fee will be deducted from the refunded amount. This is to partially compensate Coach for the time that had been booked and that would not able to be booked for another client.
If Client leaves/cancels a session at a point during that session (not due to emergency), Client will still be charged for the full cost of the scheduled session time.
No refund will be provided for services that have already been delivered (i.e., after a meeting has taken place).
6) Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any identifying information pertaining to the Client or Client’s child without the Client’s written consent. The Coach will not disclose the Client’s or Client’s child's name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
The Client understands that the Coach will maintain a private log/record listing Client names, email addresses, sessions booked, sessions completed, fees paid, notes, and any other information necessary to provide quality customer service.
7) Release of Information
The Coach may engage in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process may require the names and contact information of all Clients for possible verification by ICF. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, and no personal notes will be shared.
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.
8) Client Obligations
The Client agrees to respect/protect the Coach’s materials, process, boundaries, and intellectual property rights. Client agrees that Client shall not share and will refrain from sharing Baby Reading Coach official/specific information and training materials with others. Baby Reading Coach official/specific information and training materials (including presentation slides, notes, and handouts) is for Client's personal use only and cannot be recorded, copied, or reproduced for the purpose of distribution, resale, or sharing with third parties.
9) Termination
Either the Client or the Coach may terminate this Agreement at any time. The Coach reserves the right to modify or terminate services and the Client-Coach relationship at any time for reasons such as, but not limited to, dangerous or criminal behavior on the part of the Client, inappropriate or offensive behavior from the Client, or irresponsible or disrespectful behavior from the Client. Coach will notify the Client with the reason for termination or modification and provide notice of effective date. In such situations, at the discretion of Coach, a refund may be issued if remaining sessions or services were paid for in advance but not completed.
10) Limited Liability
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client or Client’s child may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
11) Entire Agreement
This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.
12) Dispute Resolution
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
13) Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
14) Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
15) Applicable Law
This Agreement shall be governed and construed in accordance with the laws without giving effect to any conflicts of laws or provisions.
16) Binding Effect
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.