​See SERVICE AGREEMENT for more complete policy information.​

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Last updated: March 01, 2026

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Client agrees that it is the Client's responsibility to notify Coach at least 24 hours in advance of the scheduled calls/meetings regarding cancellations. If Client has cancelled a session more than 24 hours in advance, Client will not be charged for that session. If Client has paid in advance and cancelled the service at least 24 hours in advance, a full refund will be provided.

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For missed appointments or for cancellations (not due to emergency) that are made by Client within less than 24 hours from the start time of the scheduled service, a $50 fee will be immediately due and paid to Coach. If Client has paid for the appointment in advance, a $50 fee will be deducted from the refunded amount. This is to partially compensate Coach for the time that had been booked and that would not able to be booked for another client.

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If Client leaves/cancels a session at a point during that session (not due to emergency), Client will still be charged for the full cost of the scheduled session time.

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No refund will be provided for services that have already been delivered (i.e., after a meeting has taken place).

Refund Policy

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